Privacy Policy
Cleanora Australia is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect personal information including:
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Name
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Phone number
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Email address
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Property address
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Booking and service details
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Payment and billing information
We only collect information necessary to provide our services.
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How We Use Your Information
Your information may be used to:
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Process bookings and payments
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Provide and manage cleaning services
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Communicate with you about your booking
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Improve our services and customer experience
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Meet legal or regulatory requirements
We do not sell your personal information.
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Disclosure of Information
We may share your information with:
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Our staff or contractors providing the service
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Payment processors and booking platforms
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Legal or regulatory authorities if required by law
All third parties are required to handle your information securely.
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Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no data transmission over the internet is completely secure.
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Access & Correction
You may request access to, or correction of, your personal information by contacting us.
We will respond within a reasonable timeframe.
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Cookies & Website Data
Our website may use cookies or similar technologies to improve functionality and user experience.
You can disable cookies through your browser settings if you prefer.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
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Changes to This Policy
Cleanora Australia may update this Privacy Policy at any time. The latest version will always be available on our website.
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Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us: